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Unifying Statement
Our “Unifying Statement” was
developed to communicate
Labconco’s business philosophy:
Labconco’s commitment is to
supply superior products to the
laboratory marketplace.With this
commitment, we will endeavor to:
t Provide superior quality
products, service and support
for our distribution channels
and customers.
t Explore and develop new and
profitable market segments and
customer channels while
continuing to improve upon
existing product offerings.
t Listen to and trust each
associate, and respect his/her
creative potential.
Outstanding
Customer Service
Labconco’s customer service is
second to none.When you call,
our receptionist answers and
directs your call to a qualified
customer service, product service
or sales representative. Product
specialists are readily available to
answer your application questions.
Education
On our website and in print, we
offer free industry service guides
to aid in the selection of fume
hoods, biological safety cabinets,
freeze dryers and water purifica-
tion systems. At customer
locations, we conduct specialized
training such as lunch and learn
sessions accredited by the
American Institute of Architects
(AIA). In our
company’s audito-
rium, we conduct
training for certifiers
and servicers and
host in-depth, AIA-
accredited laboratory
planning seminars for
architects, engineers
and facility managers.
Labconco: An Overview
ABOVE: Protector XL Laboratory Hoods line the
perimeter of this laboratory at Meredith College,
Raleigh, North Carolina.
LEFT: Labconco hosts seminars in our auditorium
including this “Practical Approach to Laboratory
Design” seminar presented annually to architects and
facility managers.
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© Mike Sinclair